Aum Pendants

Aum (also Om, Devanagari) is a mystical or sacred syllable. It is found at the beginning of most Hindu texts as a sacred exclamation to be uttered...

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Soul Symbols

Throughout history all cultures have honoured natural gemstones for their ability to enhance the physical, emotional, mental, and spiritual attributes of the body...

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Ganesha Pendants

Elephant-headed Ganesha is Lord of beginnings, and he himself is symbolized as a transition point for he is neither man nor elephant.

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Malas

Japa is the repetition of sacred mantra either by chanting vocally or mentally, usually with the assistance of a mala (prayer beads)... Chanting manta is the...

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Welcome to SoulSymbols.com! We are committed to bringing you the very best selection, pricing, and service. Our pledge to our customers: If you are not completely satisfied with a product purchased from SoulSymbols.com, we will do everything possible to make you a happy customer.



How do I know my account information is kept private?
SoulSymbols.com is committed to the complete privacy and security of your shopping experience. No outside firm or entity will be able to view your information, or your purchasing history. Your personal information will never be sold to a third party.

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Where did Jalanna Louise Lloyd-Smith receive her art training?
Jalanna Louise had a strong interest in art from an early age, and competed in art contest starting at ten years of age. Studying at the Musee des Beaux Arts in Montreal, Quebec, was the beginning of her formal art classes beyond the secondary school level. She started her degree in Fine Arts at McGill University in Montreal Quebec, and completed her art studies at Guelph University in Ontario. At Guelph, successful practicing artists from the Toronto area taught all teh art classes, therefore Jalanna Louise received top quality instruction in all art mediums, such as printmaking, sculpture, life drawing, and acrylic and oil painting. After receiving her Degree in Art, she continued her studies at the Three Schools of Art in Toronto. She has self taught all the actual art of jewllery making.

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When did you learn how to make devotional malas?
Jalanna Louise had been studying yoga for many years and after having completed a Yoga Teachers Training Program in 1983 at the Yoga Center Toronto, she taught a series of classes. When her father died in the summer of 1998, Jalanna decided to devote her time to spiritual practice at an ashram. When she arrived at the ashram for a week's practice, due to her many years of jewllery making, she was offered the seva of working in the mala department. Meditation and devotional chanting are part of Jalanna's daily schedule and having a personal mala not only helps to focus on chanting, but through time, the subtle senergies of the spiritual practice becomes virbrationally part of the mala itself.

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Why Chant?
Sound, the vibration of sound, has tremendous power. Sound affects all matter and therefore each and every person. Sanskrit is an energy based language, and it is completely founded on the knowledge and understanding of vibration. In ancient times, sages and rishis of India studied the power of vibration and how it effected the physical body and mind. They would wake to the discipline of chanting mantra and would thus remain focused on the Divine, with the vibration of God's name resonating throughout their physical bodies and their souls.

Most people feel invigorated after chanting. They feel light, as if something has been lifted from them. Sound vibrations affect every cell in the physical body. It not only assists with releasing blocked energy flow within the physical body, it also affects the subtle bodies. Mantra chanting can be one of the most profound and simplest ways of becoming embraced by the presence of God.

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What payment option do you accept and is it possible to place an order WITHOUT using a credit card?
Most definitely. First, place an order through the site, then print out the order confirmation that follows. Then send us either a money order, certified cheque or bank draft in Canadian funds. Send your payment with the printed order confirmation to the following address:

Soul Symbols Design
3447 Kennedy Road, Suite #202
Scarborough, Ontario
M1V 3S1
Canada

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How much do you charge for shipping and handling?
Shipping within Canada is CAN$20.00 per order plus $3.50 per extra item. Priority mail shipping is now CAN$30.00 plus $5.00 per item. Shipping for the US is CAN$30.00 plus CAN$5.00 per extra item.

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I'm trying to find out when and if an order I recently placed was shipped. How do I go about doing this?
Click on This email address is being protected from spambots. You need JavaScript enabled to view it. and send us an email with your name, and order number.

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How long will it take to get my order?
Well, that depends. Most orders are boxed and delivered to the Post Office in Toronto within three business days. But, of course, it takes them some time to get your package to you. Regular Mail, please allow 2-3 weeks for delivery. If you chose Priority Mail, please allow 4-5 additional business days to receive your package. (At least that's what the Post Office tells us! We've had reports of much longer delivery times.)

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Does SoulSymbols.com accept orders world-wide?
No. SoulSymbols.com is currently accepting orders from Canada & the US only. We are taking the necessary steps to expand our list of countries soon.

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It's been more than 2 weeks and I haven't received my order. When do you consider packages 'lost in transit'?
According to the Toronto Post Office (from which we ship all orders), your package is considered lost after fifteen business days. Regular Mail packages may take up to a month to arrive.

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Returns

I'd like to return something that I bought as part of my last order. How do you handle this?
We completely guarantee all the merchandise we sell against defects.
Will only exchange or credit merchandise that has visible defect, and is reported within 5 business days of receiving shipment.
Please note that we are not responsible for handling and/or shipping charges.

In your message, be sure to include:

1. Your order number
2. The Product(s) you wish to return
3. The reason for the return


Please note: be sure to send your return via an insured carrier. SoulSymbols.com is not responsible for lost returns.

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